My story

What better reference than loyal customers?

The Approach

My approach starts with accurately sensing and phrasing the improvement the client wants to achieve. All actions undertaken relate to the heart of the matter and are clearly justified, structured and planned. The practical implementation is supplemented with models and methodologies. The result is… tangible.

The complete improvement process, transition, transformation

Strategist, Advisor & Coach

My professional career started as early as during my studies in Philosophy at KUL, when I took up part-time responsibility for the General Secretariat of the International Catholic Conference of Scouting, which had its head office in Brussels at that time. I wrote international newsletters, maintained intensive contacts with all foreign members with regard to ongoing projects and was responsible for the organisation of worldwide conferences and working groups. During this period I leaned how difficult project management with multicultural groups can be.

During the first twenty years of my professional career I held several managerial positions, usually at the level of general management with P&L responsibilities. A recurrent pattern was the management of Belgian establishments of various international concerns. This is how I learned to make positive use of the strengths and weaknesses of an organisation in a changing environment. In addition to strategy, my main focus was on the operational activities on the shop floor, which is where money is earned or lost. Gradually I built up a reputation of being good at structuring, improving and modernising organisations. What’s more satisfying than the remark of a board of directors that financial results can't be much better in the light of the existing business model? Over the years, I also earned degrees in business administration, corporate finance and operations management at the KUL.

But everything should be done in a fitting and orderly way

 - 1 Corinthians 14:40

It has always surprised me to see how much potential for improvement in – small and large – enterprises remains untouched and how often managers take the wrong decisions at the wrong time. Usually this is due to a lack of insight, tools or methodologies. It is this experience that prompted me to make a career switch to the consultancy business. I consider each assignment as a new challenge in the field of project management, the development of an attractive strategy or the improvement of internal structures, processes and resources, both in the services sector and in production companies. The successful completion of an assignment is often the result of alternating the role of advisor, coach or first mate.

The playing field competencies – supply chain management – organisation design – management systems – strategy – product development– process improvement – operational excellence – lean

The manager’s role in society

Managers are not neutral characters of society, whose talents are mainly used to achieve any goal in the most efficient way. They do have a role to fulfil in society. Read the book “The hidden management philosophy”.

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Luc Janssens Operation excellence